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TSG specializes in water and wastewater treatment services to resorts in the Caribbean. Resorts on tropical islands have special needs and requirements, and water and wastewater plants in this environment present unique challenges with which TSG is intimately familiar.


Unique Issues

At a self-contained Caribbean resort, the water and wastewater treatment plants, and the uses of water in hotel rooms, restaurants, pools, laundries and marinas, comprise one large system in which all of the parts affect the others. Water chemistry, beginning with the RO plant, must be carefully adjusted through post-treatment so that it tastes good to guests but is not aggressive and destructive to fixtures and pools. Wastewater must have adequate alkalinity coming into the wastewater plant to avoid unnecessary upsets to the plant. Grease from restaurants must be trapped before entering the wastewater plant, which involves not only properly designed and sized grease traps but also adequate grease handling procedures at the resort. Sludge handling is often over looked in the design of a wastewater plant, but if this issue is not fully addressed in the design, the cost and difficulty of sludge disposal can overwhelm a resort and its operating budget. And laundries can present their own sets of problems with excessive lint and injections of cleaning chemicals and solvents.

TSG is familiar with these issues, and a range of potential solutions for each of them, because we deal with them every day, both in the design and construction of plants and in their daily operation.


Design and Construction

TSG and its personnel have extensive experience dealing with the special problems presented by resort water and wastewater utilities. We prefer to work along with your civil engineers, architects and planners in master planning your utilities from the beginning of your development. By bringing our experience and expertise to bear early in a project, we can help you select the right locations, technologies, feedwater supplies and brine and gray water disposal solutions so that you are maximizing the favorable use of your valuable property and minimizing both the capital cost and the operating cost of your utilities.

It is important to note that while TSG is a provider of treatment equipment, we are not bound to any one supplier or technology. Instead, we use the complete palette of all available technologies and products for the benefit of our clients. In most cases in the Caribbean, seawater RO is the only choice for water treatment, but the choice of feedwater supply, energy recovery, brine disposal and sound attenuation can have a major impact on the resort's operating cost as well as your guests' experience.

For wastewater, membrane bioreactor (MBR) plants will always provide the most consistent and high quality effluent, with terrific expandability and the smallest footprint, but it is usually the most expensive alternative. In many cases it is not necessary to use MBR's, especially when the effluent will not be reused for irrigation in guest areas. We can provide costing for a variety of options for you to consider in making this decision.


Operation and Maintenance

Once your plants are completed, it is imperative that they be operated and maintained by knowledgeable and dedicated personnel. The Caribbean is inherently a difficult place for such equipment. The seawater air is corrosive, there are few if any parts or supplies available on island, and storms require appropriate emergency procedures developed to ensure that your equipment will survive the storm and be back on line quickly. If proper operation and maintenance are not regularly performed, you stand to lose much of your substantial investment in your utilities.

When we are retained to provide O&M services, you can rest assured that your plants will be on line when you need them and will provide consistent and reliable service. TSG takes 100% of the operational risk in the operation and maintenance of its plant and conducts all repairs and replacements necessary for the term of its agreement. We stock a full complement of parts necessary to keep your plant up and running. And because we operate many plants with compatible components throughout the Caribbean, we have the added benefit of multiple inventories to draw from should the unexpected occur. You will be able to budget the reasonable cost of the operation and maintenance of the plants with no surprises and count on your guests having an uninterrupted water supply and invisible and odor-controlled wastewater treatment.

"TSG has made a tremendous impact on the Westin St. John Resort and Villas.
We run a world class resort on the exclusive island of St. John with over
100,000 guests staying at our resort on an annual basis. The importance of
providing water to a very demanding clientele is critical to our success and
survival. TSG has provided a very professional and highly competent team to
run our reverse osmosis plant. They have always been available to help not
only in running our plant, but with designing new pumping systems for our
potable water system, assist in repairs to our distribution system when
needed and generally been available 24 hours a day during any crisis. They
are an invaluable company with great resources, and a genuine willingness to
be a partner in our success."

Graeme Davis, General Manager, Westin Resort, St.John, USVI

 


Digital Rendering of Desalination Plant

Completed Desalination Plant in Sapphire Beach Resort, St. Thomas, USVI

 

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